Shipping policy
SHIPPING TIMES
Please note processing time could take up to 3 business days.
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.
REGIONS:
NORTH AMERICA
USA: 9-15 Business Days
Canada: 7-15 Business Days
Mexico: 8-15 Business Days
EUROPE
United Kingdom: 7-15 Business Days
Ireland: 10-15 Business Days
Germany: 7-15 Business Days
Switzerland, Sweden, Belgium & Denmark: 7-15 Business Days
France: 7-15 Business Days
Italy: 5-15 Business Days
Rest of Europe: 5-15 Business Days
AUSTRALIA
Australia: 4-12 Business Days
New Zealand: 4-12 Business Days
AFRICA
South Africa: 6-12 Business Days
Rest of Africa: Local Post 10-20 Business Days
ASIA
Singapore: 7-10 Business Days
Malaysia: 6-12 Business Days
United Arab Emirates: 7-12 Business Days
Saudi Arabia: 7-12 Business Days
Rest of Asia (Local Post): 10-15 Business Days
SOUTH AMERICA
All of South America: Local Post 10-20 Business Days
Due to global lockdowns, we are unable to deliver to some countries, including:
Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.
HANDLING:
All orders will typically be dispatched within 1-3 business days from our warehouse and will include tracking from dispatch to delivery. Orders are shipped in durable packaging to ensure safe transit.
Eve & Co is not responsible for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses. While it is always in our best interests to ensure timely delivery, Eve & Co will assist as much as possible to trace a missing parcel. Eve & Co is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Eve & Co is in no way responsible for any customs or import charges incurred by the customer.